Doesn't fit or looks different than expected? Returns are easy with Jed North!
We offer a 30-day return for refund only.
(clearance and final sale items excluded)
  • Items must be sent back within 30 days of the delivery date.
  • Items must be unworn and be free of stains, makeup, deodorant, pet hair. (ideally with the original clear resealable product bag)
  • Personal items such as gym accessories, underwear, boxer, and socks are FINAL SALE for hygienic reasons. 
  • Clearance items ( prices marked down in red) are FINAL SALE.
  • Please allow 24-48 hours for a representative to review your request. 
Please submit your return request here: 

Return Form

 

---------------------------------------------------------------------------------------------------------------------------------------------

RETURN POLICY & INFORMATION

CANADIAN RETURN INFO

Doesn't fit or looks different than expected? Returns are easy with Jed North! Simply submit a return request, our representative will get in touch with you within 24-48 hours after reviewing the request.

The buyer is responsible for return shipping charge. Please allow 3-4 business days after the return package is received at our Canadian office for review and refund issued.

 

For damaged, defective items, or order mistakes done by our shipping dept. we will replace it or provide a full refund. Photo submission is required. 

 We can modify or cancel the order for you if it has not been shipped. Once it's shipped, we will not be able to modify or cancel the order for you. Please refer to our return and exchange policy above once your package arrives. 

Orders can't be returned or exchanged after 30 days. 

 

INTERNATIONAL ORDERS (OUTSIDE OF USA OR CANADA)

Doesn't fit or looks different than expected? Returns are easy with Jed North! Simply submit a return request, our representative will get in touch with you within 24-48 hours after reviewing the request.

The buyer is responsible for return shipping charge. Jed North does not cover international return shipping costs.

Please allow 3-4 business days after the return package is received at our Canadian office for review and refund issued.

 

For damaged, defective items, or order mistakes done by our shipping dept. we will replace it or provide a full refund. Photo submission is required. 

We can modify or cancel the order for you if it has not been shipped. Once it's shipped, we will not be able to modify or cancel the order for you. Please refer to our return and exchange policy above once your package arrives. 

Orders can't be returned or exchanged after 30 days. 

---------------------------------------------------------------------------------------------------------------------------------------------

 Restock Fee

Large returns are subject to a 10% restocking fee on all returnable items within the 30 days of the purchasing date. ( return equal to the value of $300.00 usd or 20pc of individual items).

 

 Questions? Please contact: customer@jednorth.com